Client stories
What people say about working with Kristen
These reviews come directly from clients — on Google, Zillow, and personal referrals. Every word is theirs. Kristen's goal is simple: to be the kind of agent people genuinely want to recommend.
Buyer experiences
From buyers
Kristen is just the best. She made the process of buying our home insanely easy to understand. Every step was incredibly well outlined and anytime something was needing (like issues from the inspection) she already had someone lined up to handle it. We couldn’t ask for more she’s the best.
I reached out to Kristen when I was in a need to find a new place and I wanted to do it quickly. In today’s competitive housing market in Austin, this wasn’t such a small feat. Throughout the entire time she blew me away with her professionalism, communication, and work ethic. The rare time she didn’t have an answer for something, she quickly saught it out. We saw over 10 properties until I found the right one. What I love about Kristen is that she invests highly in her own personal development (she’s even a certified NLP trainer!) so she’s an excellent communicator, and she also helps you with your mindset throughout the entire process, as it can be stressful or nerve wracking at times. Kristen puts 100% effort into her work and I will be recommending her to everyone I know for all their housing needs. Thank you Kristen for all your help and I can’t wait to send you even more clients!
Kristen helped me find a great home at a fair price in a very short time… my hat is off to her exceptional service… will definitely use her when I’m ready to buy!!
Working with Kristen was an absolute blessing! From the very beginning, she went above and beyond—not just as a real estate professional, but as someone who genuinely cared about our family’s needs, concerns, and dreams. She supported us selflessly every step of the way. We had a tall order of what we were hoping for in a home and she found us the perfect home for our needs. Throughout the process, she was incredibly patient, and truly listened. There were moments when we felt overwhelmed, but her calm presence, guidance, and support helped keep us going forward. More than anything, she felt like someone we could trust completely. Like family. We’re beyond grateful and can’t recommend her enough!
She was awesome! She was able to help us find a place really quickly. Loved how fast she replied and communicated. I actually referred her to a friend recently.
Kristen did a phenomenal job helping put together a competitive offer! I was able to buy my dream home after only searching a few weeks and with my first offer. She provided insights into the area and what other homes recently sold for. She helped me understand the home buying process as a first time home buyer. She also helped me negotiate a new roof! I would recommend her to everyone I know.
Kristen was an absolute pleasure to work with on purchasing my new home. She was extremely communicative, very timely, and made herself always available for my questions. She would send gentle reminders if I needed to be on the lookout for next steps in the closing process. You can often work with realtors that try to push their “expertise” on your decision making, especially in the Austin market. This is completely opposite of how Kristen does business. She could tell immediately if I were hesitant about a house and would be candid in saying you don’t love it so on to the next! Kristen has integrity and character, and I enjoyed the entire process of working with her.
Kristen McKelvie knocked it out of the park with me. As a first time home buyer, I wasn’t sure what I was getting into purchasing in this type of market. Kristen knew upfront I was not only an apprehensive buyer given the competition in Austin, but I prefaced I can be a difficult client to work with in general. Numerous times my emotions got the best of me, and Kristen took everything in stride.
Kristen was great at educating me on what it would take to get an offer accepted in this market. At first I couldn’t believe what I was hearing, but that was because I didn’t want to believe what I was hearing. But everything she said was accurate. You need someone knowledgeable and realistic in this market to get your offer accepted. Kristen was no frills and put me in my place when I was being unrealistic.
We experienced numerous “out of the norm” experiences throughout my house buying process, many of those being due to this market just being crazy. In these weird scenarios, if Kristen did not know the answer to something, she would work immediately to find the answer. There was never a gap in communication, as Kristen was always prompt at answering questions or investigating any weird situations that might arise.
Kristen was extremely creative in finding properties for me. The MLS had minimal properties available for sale, and a lot of properties weren’t even listed on the MLS. Kristen comes from a very tech savvy background and used that to her advantage to find me properties that others couldn’t. In addition, she has a great network of realtors to find off market listings.
Kristen ended up finding me an off-market new construction home just a month out from completion. I couldn’t believe no one else had located the property yet. Kristen found it when no one else could, resulting in zero competition. I’m still honestly shocked that in the end, I got the perfect home for me without a bidding war. Kristen was even present through all builder walk throughs, including a very meticulous blue tape walk through. As an engineer with perfectionism, Kristen took notice of that and matched my attention to detail in the blue tape walk through and final walk through.
Throughout the buying process, Kristen would give me tidbits of information along the way that I really appreciated - even down to her sending me links to add the trash service dates to my calendar. After closing on a home, the process/relationship with Kristen doesn’t stop there. She continued checking in on me often to see how things were going and continued educating me on first year homeownership.
A year after closing, I received a lovely hardcover book from Kristen with all similar houses sold around me over the last year. It’s such a nice keepsake to see how the market continues evolving over the years.
If you’re nervous about jumping into the buying market but also know now is the time, don’t hesitate to contact Kristen. If you’re looking to sell, I’ve heard Kristen really thrives in this area as well. She’s a professional photographer, has staging contacts, and is very experienced in her pricing strategies. Although I don’t have a property to sell, I would consider using her selling services in the future.
Kristen McKelvie was phenomenal at listening to what I needed and wanted in a home. She helped me narrow down our search, asked the right questions, and was uber-responsive when I was ready to view homes. I would work with Kristen again and have already recommended her to friends also looking to move.
Seller experiences
From sellers
I am not one to normally write reviews, but our experience with Kristen selling our home is most-definitely worth the extra effort! We moved across the country while our home was for sale in Wolf Ranch and simply wouldn’t have been able to do it without Kristen on our team. It was scary to move across the country with our house sitting empty, but Kristen was present, attentive, and available to help us every step of the way. She went above and beyond the duties of a realtor- she cleaned our home, rearranged furniture, did some gardening and maintenance work, and truly cared for our home like her own. We sold our home in a tough market, but Kristen’s data-driven points brought us calm in our storm and ensured that we sold at a fair price. We are truly grateful for the opportunity to have worked with her and highly recommend her for your buying or selling needs!
I am pleased to recommend Kristen McKelvie to anyone seeking a Realtor. Kristen’s familiarity with the Austin area realty scene meant that she knew exactly how to price and market my property, resulting in multiple attractive offers, a quick sale, and a happy buyer and seller. From the professional photography and excellent advice on how to best stage my home to her incredible responsiveness and expert guidance on the intricacies of the voluminous paperwork, Kristen demonstrated that she deserved my listing. So happy. Thank you, Kristen!
Other experiences
More from clients
What I love most about Kristen is her attention to detail! If she doesn’t know, she will find out! I also love that she is always one step ahead - also thinking of the small details that would matter. I worked with Kristen when she was new in her Real Estate career and now she is an EXPERT! I highly recommend her - HIGHLY! She is smart and super responsive - perfect qualities for a real estate agent!
Kristen is very good at what she does. I wanted to look at some rentals on fairly short notice for an upcoming move. Once we were connected she promptly set up some tours of the properties. She came prepared with the details I needed to know to make an informed decision and she was a great thought partner as well. Once she understood what was important to me she also recommend some properties that were not on my radar and I actually ended up selecting one of her suggestions! I came away very impressed with Kristen’s professionalism, knowledge and positivity. My rental search was definitely enhanced leveraging her services. I would highly recommend Kristen to anyone looking for a Realtor to add value to their rental leasing and/or home buying or selling needs.
Kristen is a dream realtor. She makes every family feel like her priority. I never doubted she had our best interest in mind. I trust and value her input, she is an expert in all things real estate and I am so thankful she was the one to guide us through our unexpected buying and leasing process! I would trust Kristen again in a heartbeat. Thank you for everything!
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